Legal

Terms & Conditions

Last updated: June 20, 2025

• This Website (or this Application): The property that enables the provision of the Service.

• Agreement: Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

• Owner (or We): 10-4 Ranch LLC – The natural person(s) or legal entity that provides this Website and/or the Service to Users.

• Service: The service provided by this Website as described in these Terms and on this Website.

• Terms: Provisions applicable to the use of this Website and Services in this or other related documents, subject to change from time to time, without notice.

• User (or You): The natural person or legal entity that uses this Website.

This document is an agreement between You and 10-4 Ranch LLC You acknowledge and agree that by accessing or using this website or using any services owned or operated by this website, you have agreed to be bound and abide by these terms of service ("Terms of Service"), our privacy notice ("Privacy Notice") and any additional terms that apply. These Terms govern:

• The conditions of allowing the use of this website, and,

• Any other related Agreement or legal relationship with the Owner in a legally binding way.

• Capitalized words are defined in appropriate sections of this document.

• The User must read this document carefully.

If you do not agree to all of these Terms of Service and any additional terms that apply to you, do not use this website.

Nothing in these Terms creates any special relationship such as a joint venture, employment, agency, or partnership between the involved parties.

Owner contact email: [email protected]

Content on this Website

Unless otherwise specified, all Website Content is provided or owned by the Owner or its licensors.

The Owner has made efforts to ensure that the Website Content does not violate legal provisions or third-party rights. However, it's not always possible to achieve such a result. In such cases, the User is requested to report complaints using the contact details specified in this document.

Rights regarding content on this Website – All rights reserved

The Owner reserves and holds all intellectual property rights for any such content.

Users may therefore not use any such content in any way that is not necessary or implicit in the proper use of the Website/Service.

Acceptable Use

This Website and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of this Website and/or the Service violates no applicable law, regulations or third-party rights.

Onsite Services Disclaimer

Certain services offered by 10-4 Ranch LLC may require onsite visits, physical labor, or the use of machinery or vehicles. By engaging in any onsite service, the User acknowledges that physical property services inherently carry risks, including but not limited to terrain hazards, wildlife encounters, equipment use, and environmental conditions.

All onsite work is governed by a separate Service Agreement that outlines scope, responsibilities, and safety requirements.

Fuel & Flammable Materials Disclaimer

Fuel delivery and handling of flammable liquids involve inherent risks, including fire, contamination, spills, and equipment failure. 10-4 Ranch LLC provides these services only under a separate written Service Agreement requiring proper onsite access, safety compliance, and acknowledgment of operational hazards.

No fuel-related services are provided solely based on information from this Website.

Property Condition & User Obligations

Users requesting onsite services are solely responsible for ensuring safe access to their property, including gates, drive paths, terrain suitability, and compliance with local safety regulations.

The Owner is not liable for delays, inability to perform services, or damages resulting from unsafe property conditions or lack of access.

Liability and Indemnification

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.

Limitation of Liability for Physical Services

To the maximum extent permitted by Texas law, 10-4 Ranch LLC shall not be liable for any personal injury, property damage, fire, spill, loss, or environmental impact arising from onsite services unless caused solely by the Owner’s gross negligence or willful misconduct.

All physical services require acceptance of a dedicated Service Agreement.

Indemnification

The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from the User's use of and access to the Service, including any data or content transmitted or received by User.

Refund Policy

We offer a 30-day money-back guarantee for all our products, subject to the following conditions:

• You are NOT eligible for a refund if you request it on the same day of purchase, without implementing and seeing results for yourself.

• To be eligible for a refund, customers must provide constructive feedback explaining what specifically didn't meet their expectations.

• Valid refund reasons do NOT include: "This doesn't apply to me", "This wasn't what I expected", "I'm dissatisfied", "This wasn't what I was looking for" or asking for a refund just because we have a money-back guarantee. This policy is in place to protect the integrity of our products and to prevent potential misuse.

Service Interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately. Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law. Additionally, the Service might not be available due to reasons outside the Owner's reasonable control, such as "force majeure" (eg. labor actions, infrastructural breakdowns or blackouts etc).

Privacy Policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Website.

Intellectual Property Rights

Any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes. Such changes will only affect the relationship with the User for the future. The User's continued use of the Website and/or the Service will signify the User's acceptance of the revised Terms.

Governing Law

These Terms are governed by the law of the state of Texas, U.S., without regard to conflict of laws principles.

Venue Of Jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of Texas, U.S.

Contact Information

If you have any questions about these Terms, please contact us at email: [email protected]

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

10-4 RANCH LLC — PRIVACY POLICY

Last updated: November 14, 2025

This Privacy Policy describes how 10-4 Ranch LLC (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects personal information when You visit or interact with Our website or submit information to inquire about services.

By using Our Website or providing information to Us, You agree to the collection and use of information in accordance with this Privacy Policy.

1. INTERPRETATION & DEFINITIONS

1.1 Interpretation

Words with capitalized initials have meanings defined in this section.
These definitions apply regardless of singular or plural usage.

1.2 Definitions

For purposes of this Privacy Policy:

Account means a unique profile created for You, if applicable, to request services or updates.

Company refers to 10-4 Ranch LLC, located at 1657 Leech Rd, Poolville, TX 76487.

Cookies are files stored on Your Device used to improve browsing experience or track usage data.

Country refers to the United States and the State of Texas.

Device means any device used to access the Website, such as a phone, tablet, or computer.

Personal Data means any information relating to an identified or identifiable individual.

Service refers to the Website, resources, and any forms used to request or schedule services.

Service Provider means third-party companies or individuals used to support the Website or process data on Our behalf.

Usage Data means information collected automatically when using the Website.

Website refers to 10-4 Ranch LLC’s official website 10-4ranch.com or gate.10-4ranch.com.

You means the individual accessing or using the Service or the entity on whose behalf such individual is acting.

2. TYPES OF DATA WE COLLECT

2.1 Personal Data Provided by You

While using Our Website or completing service request forms, We may collect the following information:

Name

Email address

Phone number

Property address or general location

Details about requested services (land management, fuel delivery, wildlife needs, project goals)

Information necessary to provide quotes or schedule onsite visits

We do not intentionally collect financial information on the Website.
If You purchase services, payments are processed through third-party payment processors.

2.2 Usage Data (Automatically Collected)

Usage Data may include:

IP address

Browser type and version

Pages visited

Date and time of visit

Time spent on pages

Device type and operating system

Diagnostic data

This data helps Us understand Website performance and improve user experience.

2.3 Cookies & Tracking Technologies

We may use Cookies, beacons, tags, and scripts for:

Website functionality

Traffic analysis

Improving user experience

Remembering preferences

You may refuse Cookies in Your browser settings, but some Website features may not function properly.

3. HOW WE USE YOUR PERSONAL DATA

We may use Personal Data for the following purposes:

3.1 To Provide and Improve Services

Including scheduling, responding to inquiries, providing quotes, delivering onsite services, and general business operations.

3.2 To Contact You

Using email, SMS, or phone regarding quotes, scheduling, safety requirements, or updates to services You request.

3.3 For Customer Management

To maintain internal records of service history, communications, and preferences.

3.4 For Operational Needs

Including drone survey scheduling, property access planning, or safety-related communication.

3.5 For Legal or Security Purposes

Including compliance with applicable laws and responding to lawful requests.

3.6 For Improvements & Analytics

To analyze usage, Website performance, and optimize Our service experience.

4. SHARING OF PERSONAL DATA

We may share Your information under the following circumstances:

4.1 With Service Providers

Companies We use for:

Website hosting

Email delivery

Scheduling systems

Data processing

Analytics

4.2 Business Transfers

In the event of a sale, merger, or acquisition, personal data may be transferred as a business asset.

4.3 Legal Compliance

We may disclose Your data:

To comply with legal obligations

To protect Company rights or property

To investigate potential violations

To ensure safety of users or the public

4.4 With Your Consent

We may share Your information for any other purpose with Your explicit consent.

We do not sell Your Personal Data to third parties.

5. RETENTION OF PERSONAL DATA

We retain Personal Data only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Maintain business records

Usage Data may be stored for shorter or longer periods depending on analytical or security needs.

6. TRANSFER OF PERSONAL DATA

Your data may be processed in locations outside Your state or country.
By using Our Website or submitting information, You consent to such transfers.

We will ensure adequate safeguards are in place to protect Your data at all times.

7. PROTECTION OF PERSONAL DATA

We implement commercially reasonable measures to protect Your Personal Data.
However, no method of internet transmission or electronic storage is 100% secure, and We cannot guarantee absolute security.

8. CHILDREN’S PRIVACY

We do not knowingly collect data from individuals under age 13.
If You believe a minor has submitted data, please contact Us so We may delete it.

9. LINKS TO OTHER WEBSITES

Our Website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those sites.

10. YOUR RIGHTS

Depending on Your jurisdiction, You may have the right to:

Request access to Your Personal Data

Request correction or deletion

Object to processing

Request data portability

To exercise these rights, contact Us at the email below.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.
Updates are effective once posted on this page.

12. CONTACT US

If You have questions about this Privacy Policy or how We handle Your data, You may contact Us:

10-4 Ranch LLC
Email: [email protected]
Website: https://10-4ranch.com
Mailing: PO Box 85, Poolville, TX 76487

10-4 RANCH LLC — WEBSITE DISCLAIMER

Last updated: November 14, 2025

The information provided on this Website (“Site”) operated by 10-4 Ranch LLC (“Company,” “We,” “Us,” or “Our”) is for general informational purposes only. By accessing or using this Site, You (“User,” “You,” or “Your”) agree to the terms of this Disclaimer.

If You do not agree with this Disclaimer, discontinue use of the Site immediately.

1. GENERAL INFORMATION ONLY

All information on this Site is provided in good faith; however, We make no representation or warranty of any kind regarding:

Accuracy

Adequacy

Validity

Reliability

Availability

Completeness of any information on the Site

Content is provided “AS IS” and is not guaranteed to be error-free or up to date.

2. NO PROFESSIONAL OR LEGAL ADVICE

Information provided on this Site does not constitute:

Legal advice

Environmental or land management certification

Wildlife biology advice

Engineering or safety guidance

Any other regulated or professional instruction

You should consult with a qualified professional before acting on any information provided on this Site or related materials.

3. NO GUARANTEE OF RESULTS (LAND, WILDLIFE, OR PROPERTY)

Due to the natural and unpredictable factors involved in land, wildlife, habitat, vegetation, and environmental conditions, We make no guarantees regarding:

Wildlife movement, patterns, or harvest success

Habitat restoration results

Predator or feral hog reduction outcomes

Vegetation regrowth or land improvement timelines

Water, soil, or terrain behavior

Results from feed, blinds, feeders, or land projects

All outcomes vary based on property conditions, weather, wildlife behavior, and other factors beyond Our control.

4. OUTDOOR, LAND, AND EQUIPMENT RISKS

Use of information from this Site is at Your own risk.
Ranch and land operations involve inherent hazards, including:

Heavy machinery

Uneven or unstable terrain

Mud, dust, debris, falling limbs

Wildlife encounters

Feral hog activity

Weather-related dangers

Flammable materials or fuel handling

Elevated blinds, stands, and equipment

Nothing on this Site should be taken as a safety guarantee, procedural instruction, or step-by-step method for conducting ranch or fieldwork.

5. FUEL, FIRE, & SAFETY INFORMATION

Any references to fuel handling, delivery, or storage are informational only and are not instructions, recommendations, or safety guidelines.
Fuel operations involve significant risk and must only be conducted by trained personnel.

This Site does not provide:

Fire safety training

Hazard mitigation instructions

Fuel tank compliance guidance

Always comply with State of Texas fire codes, county burn bans, and local regulations.

6. DRONE / AERIAL CONTENT DISCLAIMER

Any content or imagery related to drone operations is for illustrative purposes only.
Drone flights are subject to:

FAA regulations

Weather conditions

Terrain limitations

Safety protocols

Nothing on this Site should be interpreted as permission to operate drones on private land without proper certification or authorization.

7. USER RESPONSIBILITY

By using the Site, You acknowledge and agree that:

7.1 You are solely responsible for evaluating and acting upon any information found on the Site.
7.2 You assume all risk related to the use of ranch, land, wildlife, or outdoor information.
7.3 The Company is not responsible for damages caused by Your interpretation or application of information on the Site.
7.4 All decisions regarding land, wildlife, safety, or equipment operations are made at Your discretion and risk.

8. EXTERNAL LINKS DISCLAIMER

The Site may contain links to third-party websites.
We do not:

Endorse

Guarantee

Approve

Sponsor

any information available on external sites.

We have no control over third-party content and assume no responsibility for errors, omissions, or damages arising from such sites.

9. TESTIMONIALS & REVIEWS

Any testimonials on this Site reflect individual experiences.
They are for illustration only.
They do not represent typical results and should not be relied upon as guarantees of performance or expected outcomes.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, 10-4 Ranch LLC shall not be liable for any:

Direct

Indirect

Incidental

Consequential

Special

Exemplary

Punitive damages

arising from:

Use of the Site

Reliance on Site content

Application of information found on the Site

Engagement in ranch, wildlife, fuel, or land activities

Errors, omissions, or inaccuracies in Site content

11. CHANGES TO THIS DISCLAIMER

We may update this Disclaimer at any time.
Changes are effective when posted on this page.
We recommend that You review this Disclaimer regularly for updates.

12. CONTACT US

If You have questions about this Privacy Policy or how We handle Your data, You may contact Us:

10-4 Ranch LLC
Email: [email protected]
Website: https://10-4ranch.com
Mailing: PO Box 85, Poolville, TX 76487